Hospitality Management

Liberty Hospitality Management has over thirty years of experience in investing, developing, and managing our own properties through many economic cycles. Our proven operating strategy combines economies of size with agility in deploying resources to operate hotels efficiently and profitability.

This experience provides Liberty with a solid foundation to provide outstanding management services to third-party owners by producing measurable results in revenue performance, guest satisfaction, cost management, focused marketing plans, and continuously driving overall profitability and long-term sustainability.
Our holistic focus on the hospitality industry allows us to tailor our services to specific asset needs. Services we provide to our hotels include:

Accounting

Accounting is the scorecard of any business, and Liberty centralized accounting team provides a strong base for the management of hotel finances. Our centralized accounting service results in lower administrative and payroll expenses, accurate and informative statistic comparable analysis, timely processing of accounts receivable/payable, and prudent daily cash control.

Operations

Liberty believes that operational excellence is achieved through active management. Our aggressive schedule of property visits and conference calls with our hotel managers provides guidance, support, and quality assessments to maximize operating efficiencies and customer service tailored to each hotel.

Sales & Marketing

Liberty places special emphasis on measurable and effective sales & marketing programs for each of our hotels. Our focus on local, regional, and national exposure and a personalized sales action plan ensures active promotion of each hotel on a quantifiable basis. We use state of the art sales and marketing software to assist with contract administration and productivity at the property level, while gaining from the assistance of cross-selling our own properties as part of an on-going marketing campaign.

Human Resources

Liberty prides itself in our unique family-oriented culture, and implements training programs to support multiple hotel brands to attract, maintain, and retain our Associates. Our management team and Associates are  consistently recognized as the best in the industry through service awards and recognition. We foster an energetic attitude, motivation, inspiration, and guest satisfaction through training our Associates on operational excellence.

Purchasing and Cost Containment

With our national network of trusted supplier and vendors assembled over the past thirty years, Liberty increases hotel profitability reducing expenses in operations and supplies. Our efficient ordering processes, inventory management systems, food & beverage management, and purchase efficiencies provides our hotels with a competitive advantage in contributing significantly to the bottom line.  These relationships, with direction from our development team, also ensure capital improvements incorporate practical design planning to control the capital budget.

Insurance

Liberty’s propriety property and casualty insurance program provides tremendous savings to each of our hotels and to those managed by Liberty Hospitality Management. These premium savings, along with enhanced coverage and deductible requirements, contribute to the net income of each of our hotels.

Revenue Management

Our revenue manager works hand in hand with our hotel managers to regularly analyze market trends, situational analysis, and identifies key indicators and produce the highest results through active yield and revenue management. Liberty focuses on top-line growth while effectively managing sources of revenue and e-commerce to monitor the most profitable type of revenue.

Guest Satisfaction

Our properties continue to perform ahead of their competitive set for guest satisfaction and service and our Associates are rewarded for their efforts in ensuring our guests return to our hotels. Liberty Hospitality Management has been the recipient of multiple prestigious honors including Torchbearer Awards, Quality Excellence Awards, General Manager of the Year Awards, and Newcomer of the Year Awards from global brands including Hilton and Intercontinental Hotels Group.